Increased amount of 500s in our API

Incident Report for Karla

Resolved

We have successfully identified the root cause of the issue within the API and have implemented the necessary corrective actions to resolve it.
Posted May 27, 2025 - 11:23 UTC

Monitoring

We have identified an increased amount of errors in our API services due to extremely heavy load. Issue has been resolved and we are monitoring closely to confirm it does not happen again.
Posted May 27, 2025 - 11:14 UTC
This incident affected: REST API.